The Palms Hotel & Spa

3025 Collins Ave, Miami Beach, FL 33140 US near Exit 2c on I-95 (~5.0mi)
4.0 Star Property In Miami Beach (South Beach)
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Very Good
4.0/5

Based on 3069 guest reviews

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  • Pool umbrellas
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Heated pool
  • Breakfast available (surcharge)
  • Fitness facilities
  • Smoke-free property
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11/30/2022 - 12/01/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 89/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Beach

93/100
457 reviews

Clean beach.

Location

88/100
453 reviews

Great location. Accessible by car, but parking is costly. Restaurants & bars in the area are ok. Medium distance to city centre.

WiFi

85/100
12 reviews

Good internet service. Average wifi quality.

Vibe

83/100
269 reviews

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Entrance area is ok. Luxurious Hotel. Awesome for families. Awesome for a beach holiday. Nice for romantic trips.

Cleanliness

79/100
370 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate. Bathroom needs cleaning.

Service

79/100
1064 reviews

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Great entertainment and excellent service at the pool. Valet service could be better. Room service is average. Recreation staff could be nicer. Hotel security can be an issue. Great concierge service.

Amenities

78/100
493 reviews

Nice hotel buildings and lovely terraces. Hotel grounds and lobby are nice, but facilities are outdated. Beautiful architecture. Elevator in need of updating.

Wellness Area

75/100
97 reviews

Great wellness & sports facilities. Great wellness staff.

Breakfast

72/100
171 reviews

Reasonably priced, tasty breakfasts.

Room

68/100
810 reviews

Rooms are quite small but generally OK with adequate beds. Great views from updated, clean rooms. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Small rooms and poorly cleaned bathrooms. Complaints about minibars and kitchenettes.

Value

38/100
314 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Standard beverage prices.

Rated 86/100 based on reviews from families.

Clean beach. Professional service.

Beach

93/100
120 reviews

Clean beach.

Location

85/100
126 reviews

Great location. Great shopping and the beach nearby. Pricey, inconvenient parking.

Vibe

83/100
62 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Relatively modern hotel. Entrance area is ok.

Amenities

80/100
146 reviews

Great hotel grounds and buildings. Beautiful architecture. Elevator in need of updating. Entrance area is ok.

Service

79/100
258 reviews

Service is friendly and professional, especially the pool/beach service. Average wait staff and housekeeping. Valet service could be better.

Cleanliness

78/100
73 reviews

Clean hotel facilities. Very clean rooms and decently clean pool.

Pool

76/100
105 reviews

Good pool, acceptably clean.

Breakfast

74/100
51 reviews

Reasonably priced, tasty breakfasts.

Room

65/100
190 reviews

Standard rooms, though exceptionally clean, with OK beds and lovely views. Small bathrooms, and tiny, poorly maintained, but clean rooms. Unimpressive balconies and bad TVs.

Value

37/100
81 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Rated 84/100 based on reviews from couples.

Awesome terrace. Great desserts & fruits.

Beach

93/100
44 reviews

Beautiful beach.

Location

85/100
58 reviews

Great location.

Cleanliness

79/100
24 reviews

Clean hotel facilities. Clean rooms.

Amenities

78/100
48 reviews

Nice building. Elevator in need of updating.

Service

78/100
79 reviews

Reception is decent, with overall friendly and professional service.

Breakfast

74/100
27 reviews

Tasty breakfast.

Room

63/100
85 reviews

Tidy rooms with nice views. Small, poorly-maintained rooms with subpar furniture.

Value

30/100
31 reviews

Value for money could be better. Food is a bit overpriced.

Rated 79/100 based on reviews from solo travelers.

Great wellness & sports facilities. Awesome vibe.

Beach

94/100
8 reviews

Beautiful beach.

Location

90/100
7 reviews

Great location.

Vibe

73/100
7 reviews

Awesome vibe.

Service

70/100
12 reviews

Fantastic service.

Food

61/100
6 reviews

Food is all right.

Room

58/100
13 reviews

Room is all right.

Rated 81/100 based on reviews from business travelers.

Fantastic service. Great amenities.

Service

76/100
8 reviews

Fantastic service.

Room

59/100
7 reviews

Room is all right.

Rated 86/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Location

85/100
5 reviews

Great location.

Amenities

80/100
11 reviews

Great amenities.

Service

79/100
11 reviews

Friendly service.

Cleanliness

78/100
7 reviews

Clean.

Breakfast

76/100
6 reviews

Tasty breakfast.

Room

59/100
15 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms.

Rated 80/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Beach

91/100
10 reviews

Beautiful beach.

Location

86/100
11 reviews

Excellent location close to the beach.

Service

81/100
18 reviews

Friendly service.

Pool

76/100
9 reviews

Great pool.

Breakfast

69/100
9 reviews

Breakfast is average.

Room

62/100
17 reviews

Decent beds and rooms, great views.

Value

32/100
5 reviews

Value for money could be better.

Rated 83/100 based on reviews from families.

Great view. Beautiful beach.

Beach

91/100
8 reviews

Beautiful beach.

Location

88/100
8 reviews

Great location.

Service

84/100
16 reviews

Friendly service.

Pool

79/100
6 reviews

Great pool.

Breakfast

71/100
8 reviews

Tasty breakfast.

Room

63/100
14 reviews

Decent beds and rooms, great views.

Comfort

58/100
7 reviews

Beds are decent and generally comfortable.

Rated 84/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Beach

94/100
379 reviews

Clean beach.

Location

87/100
358 reviews

Great location. Close to the beach, restaurants, and bars. Accessible by car, but parking is costly.

Vibe

83/100
216 reviews

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Entrance area is ok. Luxurious Hotel.

Cleanliness

82/100
310 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate. Bathroom needs cleaning.

WiFi

80/100
7 reviews

Good internet service. Average wifi quality.

Wellness Area

79/100
85 reviews

Great wellness & sports facilities. Great wellness staff.

Service

79/100
902 reviews

Reception and restaurant service are professional and friendly. Great entertainment and excellent service at the pool. Housekeeping and management are lacking. Room service is average. Recreation staff could be nicer. Hotel security can be an issue. Great concierge service.

Breakfast

70/100
108 reviews

Decent and moderately priced breakfast.

Room

67/100
668 reviews

Beds and rooms are average, overall, although A/C and minibars are poor. Clean and new, but small, rooms, and excellent views. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Value

38/100
252 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Standard beverage prices.

Rated 86/100 based on reviews from families.

New rooms. Beautiful architecture.

Beach

94/100
81 reviews

Clean beach.

Location

84/100
79 reviews

Well-located, although unfortunately the parking isn't easy. Great shopping and the beach nearby.

Cleanliness

81/100
49 reviews

Clean hotel facilities. Clean rooms.

Service

78/100
184 reviews

Good and friendly pool/beach service. Staff is professional enough, with okay reception, housekeeping, and waitstaff.

Breakfast

73/100
19 reviews

Tasty breakfast.

Bar

73/100
29 reviews

Bar is awesome.

Room

60/100
129 reviews

Clean, new, decent rooms and great views. Poor furnishing in small, poorly-maintained rooms with small bathrooms.

Value

36/100
56 reviews

Value for money could be better. Food is a bit overpriced.

Rated 82/100 based on reviews from couples.

Awesome terrace. Good restaurants & bars in the area.

Location

84/100
39 reviews

Excellent location close to the beach.

Cleanliness

82/100
15 reviews

Clean hotel facilities. Clean rooms.

Amenities

80/100
31 reviews

Nice building.

Service

78/100
57 reviews

Friendly service, and reception was okay.

Bar

75/100
7 reviews

Bar is awesome.

Wellness Area

74/100
6 reviews

Great wellness & sports facilities.

Breakfast

73/100
13 reviews

Tasty breakfast.

Food

62/100
32 reviews

Poor menus and okay food.

Room

57/100
56 reviews

Rooms are clean with great views and decent beds, but overall just okay. Small and poorly maintained rooms.

Value

32/100
19 reviews

Value for money could be better.

Rated 77/100 based on reviews from solo travelers.

Great wellness & sports facilities. Beautiful beach.

Beach

94/100
6 reviews

Beautiful beach.

Location

89/100
6 reviews

Great location.

Amenities

73/100
8 reviews

Good amenities and hotel building is acceptable.

Service

70/100
10 reviews

Service is adequate.

Room

56/100
9 reviews

Room is all right.

Rated 78/100 based on reviews from business travelers.

Fantastic service.

Service

75/100
6 reviews

Fantastic service.

Room

57/100
5 reviews

Room is all right.

Rated 88/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Service

75/100
7 reviews

Fantastic service.

Room

62/100
6 reviews

Room is all right.

Rated 87/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Beach

95/100
17 reviews

Beautiful beach.

Location

92/100
21 reviews

Great location.

Pool

83/100
19 reviews

Great pool.

Service

81/100
31 reviews

Friendly service.

Amenities

80/100
23 reviews

Great amenities.

Breakfast

78/100
16 reviews

Tasty breakfast.

Cleanliness

78/100
17 reviews

Clean hotel facilities. Clean rooms.

Room

69/100
31 reviews

Clean, reasonable rooms.

Value

42/100
13 reviews

Value for money could be better.

Rated 90/100 based on reviews from families.

Great pool. Beautiful beach.

Beach

95/100
8 reviews

Beautiful beach.

Location

91/100
10 reviews

Great location.

Pool

83/100
12 reviews

Great pool.

Amenities

80/100
9 reviews

Great amenities.

Service

79/100
12 reviews

Fantastic service.

Breakfast

76/100
7 reviews

Tasty breakfast.

Food

69/100
8 reviews

Food is all right.

Room

68/100
11 reviews

Room is all right.

Rated 85/100 based on reviews from couples.

Clean hotel facilities. Friendly service.

Service

81/100
8 reviews

Fantastic service.

Amenities

80/100
5 reviews

Great amenities.

Breakfast

76/100
5 reviews

Tasty breakfast.

Room

65/100
9 reviews

Room is all right.

Rated 84/100 based on reviews from all travelers.

Excellent family hotel. Close to Starbucks. Located near shopping areas and the beach. Awesome vibe. Beautiful beach.

Beach

92/100
40 reviews

Beautiful beach.

Location

88/100
41 reviews

Great location.

Cleanliness

80/100
23 reviews

Clean hotel facilities. Clean rooms.

Service

78/100
82 reviews

Service is friendly and professional, especially the pool/beach service. Reception is all right.

Wellness Area

71/100
8 reviews

Great wellness & sports facilities.

Room

69/100
58 reviews

Rooms are clean with great views and decent beds, but overall just okay. Small, poorly-maintained rooms with subpar furniture.

Breakfast

67/100
26 reviews

Decent and moderately priced breakfast.

Value

34/100
35 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Rated 81/100 based on reviews from families.

Beautiful architecture. Clean.

Beach

93/100
17 reviews

Beautiful beach.

Location

86/100
16 reviews

Great location.

Cleanliness

80/100
10 reviews

Clean.

Pool

79/100
10 reviews

Great pool.

Service

77/100
30 reviews

Friendly service.

Breakfast

67/100
11 reviews

Breakfast is average.

Room

63/100
22 reviews

Rooms are quite small but generally OK with adequate beds.

Value

33/100
13 reviews

Value for money could be better.

Rated 88/100 based on reviews from couples.

Great location. Beautiful beach.

Beach

92/100
12 reviews

Beautiful beach.

Location

88/100
10 reviews

Excellent location close to the beach.

Service

82/100
10 reviews

Fantastic service.

Breakfast

70/100
9 reviews

Breakfast is average.

Room

60/100
13 reviews

Room is all right.

Value

36/100
5 reviews

Value for money could be better.

Review Semantics by TrustYou

Property Description

Located in Miami Beach (South Beach), The Palms Hotel & Spa is within a 10-minute drive of Lincoln Road Mall and Lummus Park Beach. This 4-star hotel is 2.1 mi (3.4 km) from Art Deco Welcome Center and 3.9 mi (6.3 km) from PortMiami.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Make yourself at home in one of the 251 air-conditioned rooms featuring plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. 49-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Miami Beach Boardwalk - 0.2 km / 0.1 mi
41st Street - 1.3 km / 0.8 mi
Collins Avenue Shopping Area - 1.5 km / 0.9 mi
Bass Museum of Art - 1.5 km / 0.9 mi
Miami Beach Convention Center - 1.7 km / 1.1 mi
Espanola Way and Washington Avenue - 1.8 km / 1.1 mi
Fillmore Miami Beach - 1.9 km / 1.2 mi
Miami Beach Golf Club - 1.9 km / 1.2 mi
Miami Beach Botanical Garden - 1.9 km / 1.2 mi
Lincoln Road Mall - 2.1 km / 1.3 mi
Holocaust Memorial - 2.1 km / 1.3 mi
Española Way - 2.3 km / 1.4 mi
Art Deco Historic District - 2.3 km / 1.4 mi
Lummus Park Beach - 2.5 km / 1.5 mi
Ocean Drive - 2.5 km / 1.5 mi

The nearest airports are:
Miami Intl. Airport (MIA) - 18 km / 11.2 mi
Fort Lauderdale-Hollywood Intl. Airport (FLL) - 43.8 km / 27.2 mi
Miami, FL (MPB-Public Seaplane Base) - 15.4 km / 9.6 mi
Miami, FL (OPF-Opa Locka Executive) - 32 km / 19.9 mi

The preferred airport for The Palms Hotel & Spa is Miami Intl. Airport (MIA).

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Miami Beach? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Pool umbrellas
  • Number of meeting rooms - 9
  • Conference space size (meters) - 743
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Heated pool
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible
  • Beach umbrellas
  • Total number of rooms - 251
  • Number of floors - 12
  • Professional property host/manager
  • Car recommended
  • No rollaway/extra beds available
  • Television in common areas
  • Spa treatment room(s)
  • Garden
  • Full-service spa
  • Wedding services
  • Beach towels
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Smoke-free property
  • Snack bar/deli
  • Steam room
  • Conference space
  • Beach cabanas (surcharge)
  • Valet parking (surcharge)
  • Hair salon
  • Beach sun loungers
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 8000
  • Concierge services

Airport & Shuttle Information

Miami International (MIA) is located 11 miles / 20 minutes drive from the hotel. Average taxi fare is $32 one-way. Super Shuttle is available at $22 per person, one-way.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

  • Fee for buffet breakfast: USD 31 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 42.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe

We have included all charges provided to us by the property.

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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