Ace Hotel & Swim Club

701 E Palm Canyon Dr, Palm Springs, CA 92264 US near Exit 126 on I-10 (~5.7mi)
4.0 Star Property Near Moorten Botanical Garden and Cactarium
Select My Room
Very Good
4.0/5

Based on 965 guest reviews

Show Guest Reviews
  • Free wired Internet
  • Free WiFi
  • Number of outdoor pools - 2
  • Poolside bar
  • Pool access ramp on site
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free bicycles on site
  • Free self parking
Select Your Room:
10/18/2021 - 10/19/2021
Searching all hotel inventory networks
0 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Ace Hotel & Swim Club

Below are the verified reviews from guests that we have booked recently:
"No hot water but great vibe and quirky."
Overall Score4.0/ 5
Great hotel, cool little bar and restaurant, fun poolside vibe on weekends. Staff friendly rooms quirky but comfortable.
(Individual traveler, booked 1 room), from AU flag
21-Jan-2019 Verified Review, stayed from Thu Jan 17 to Sat Jan 19 2019 at a $215.20 average nightly rate.
"Extremely Disappointing Stay Roaches, bad food, terrible service!"
Overall Score1.0/ 5
What a terrible experience, right from the beginning! We checked in and were given the wrong keys I went back and had them reprogrammed only to find out we were given the WRONG room (with only one bed when we paid for two) we discovered this AFTER hauling all of our luggage up to the second floor (no elevators here). We had to go back to the desk again and then back to the car and move to the other side of the hotel to the second floor again. They were not apologetic about this, nor did they offer to help with all of our bags after the trouble. Upon checking in, the room was humid and musty. We soon learned that WiFi “doesn’t work very well in our building” (the “100” rooms) and by “very well”, they meant NOT AT ALL. If you have any work to do online, or come from another country and need to be online to avoid data charges, this is clearly terrible. Now one of the worst parts THE FOOD. It was DISGUSTING. Terrible. We tried dinner twice and everything we tried was revolting. I’m not that picky, but this over priced swill was on a quality level somewhere below Burger King. It took forever and I can’t even believe there are any good reviews of this place. Those people must have been extremely intoxicated when they ate. I 100% believe that. No one cleaned our rooms throughout our three night stay. One cleaner showed up at 7:30am on the third day and we told her we were getting ready for the day and to please come back later we were gone all day and when we came back at 5, the room wasn’t clean. We called the front desk and one of the cocky, disinterested hipsters literally told us, “This is the desert you have to ask if you want your room cleaned” what does that even mean? I could understand not replacing towels unless requested to preserve water, but do they not make BEDS or empty GARBAGE in the desert? We then asked for some towels (with a few tiny towels and three people, we needed new ones) and they FORGOT. No apologies for forgetting when we called back after a few hours. After going to the grocery store across the street to get breakfast foods and snacks because the hotel food was so awful, we had garbage that needed to be emptied I have included photos of the pile that was not removed. I paid a fortune to stay in this dump and ended up making our beds myself! Here are the final two horrors my young daughter and I woke up to a ROACH crawling on us at 6:30am (photo included)! I called the front desk immediately and they didn’t care they said they’d let housekeeping know and that was that. After finding roaches and not having WiFi for 3.5 days, I demanded they remove the ridiculous “resort fee” from our bill. As we were packing up our stuff to get out of that mess as fast as possible, a cleaner showed up at our door at 7:15am! Was she there to check about the roaches? To apologize for our experience? NO. She opened the door herself and walked right in, to TAKE THE HAIR DRIER OUT OF OUR WASHROOM for another guest. This was a terrible experience that ruined the Palm Springs leg of our vacation. We spent one night at the Saguaro Hotel down the street and even that place was 1,000,000 times better. Do yourself a favour and don’t listen to the reviews they’re probably fake or made by friends of the owners or staff I travel several times a year and this is the worst experience I’ve had with a hotel in years.
(Individual traveler, booked 1 room), from US flag
07-Jan-2019 Verified Review, stayed from Tue Jan 01 to Fri Jan 04 2019 at a $147.46 average nightly rate.

Summary of Verified Reviews

87
Very Good

Summary of 989 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 87/100 based on reviews from all travelers.

"Very good family hotel. Close to restaurants and bars with nearby parking areas. Great pool. Awesome vibe."

Vibe

87/100
142 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Awesome for families. Good for traveling with friends. Great for a wellness holiday.

Location

87/100
62 reviews

"Great location with good parking availability."

Breakfast

84/100
14 reviews

"Tasty breakfast."

Pool

79/100
133 reviews

"Great but poorly cleaned pool."

Service

73/100
190 reviews

"Pool, beach and restaurant service is efficient and friendly." Service acceptably professional, but bar staff is not great. Room service could have been improved. Housekeeping can be a problem.

Food

71/100
106 reviews

"Food is great, especially the desserts." Bad overall dining experience with a bad menu.

Room

68/100
200 reviews

"Rooms with great views and excellent beds." Small, poorly maintained and cleaned with subpar furnishing. Older and poorly cleaned rooms with inadequate A/C. Shower was ok.

Bar

64/100
29 reviews

"Bar is alright with good drinks. The bar needs better service."

Value

49/100
54 reviews

"Value for money could be better."

Cleanliness

34/100
66 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 81/100 based on reviews from families.

"Comfortable beds. Stylish hotel."

Location

88/100
9 reviews

"Great location."

Vibe

84/100
15 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel."

Pool

78/100
19 reviews

"Great pool."

Food

74/100
19 reviews

"Delicious food."

Service

70/100
17 reviews

"Fantastic service."

Amenities

69/100
15 reviews

"Nice buildings, and decent amenities."

Wellness Area

69/100
5 reviews

"Sufficient wellness & sports facilities."

Room

61/100
24 reviews

"Rooms are fine; small but very peaceful."

Value

49/100
8 reviews

"Value for money could be better."

Cleanliness

31/100
8 reviews

"Could use a good cleaning."

Rated 91/100 based on reviews from couples.

"Awesome terrace."

Vibe

85/100
8 reviews

"Awesome vibe. Friendly atmosphere."

Pool

79/100
13 reviews

"Great pool."

Amenities

76/100
12 reviews

"Nice building."

Service

76/100
14 reviews

"Friendly service."

Room

67/100
21 reviews

"Room is all right."

Cleanliness

43/100
5 reviews

"Could use a good cleaning."

Rated 89/100 based on reviews from solo travelers.

"Good restaurant service. Friendly atmosphere."

Vibe

85/100
5 reviews

"Awesome vibe."

Service

72/100
5 reviews

"Fantastic service."

Room

62/100
8 reviews

"Room is all right."

Rated 85/100 based on reviews from all travelers.

"Very good family hotel. Close to restaurants and bars with nearby parking areas. Great pool. Awesome vibe."

Location

86/100
5 reviews

"Great location."

Pool

81/100
5 reviews

"Great pool."

Room

64/100
6 reviews

"Room is all right."

Rated 78/100 based on reviews from all travelers.

"Very good family hotel. Close to restaurants and bars with nearby parking areas. Great pool. Awesome vibe."

Vibe

88/100
127 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Hotel could use some updating.

Location

87/100
53 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

85/100
10 reviews

"Tasty breakfast."

Pool

77/100
119 reviews

"Great but poorly cleaned pool."

Service

72/100
180 reviews

"Friendly, excellent service from wait staff and reception, but less impressive housekeeping." Service acceptably professional, but bar staff is not great. Room service could have been improved. Good pool/beach service.

Food

71/100
99 reviews

"Food is great, especially the desserts." Bad overall dining experience with a bad menu.

Room

67/100
188 reviews

"Rooms with great views and excellent beds." Small, poorly maintained and cleaned with subpar furnishing. Older and poorly cleaned rooms with inadequate A/C. Shower can be a problem.

Bar

62/100
28 reviews

"Bar is alright with good drinks. The bar needs better service."

Value

49/100
46 reviews

"Value for money could be better."

Cleanliness

34/100
65 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 77/100 based on reviews from families.

"Comfortable beds. Stylish hotel."

Location

87/100
5 reviews

"Great location."

Vibe

85/100
10 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel."

Pool

78/100
15 reviews

"Great pool."

Food

74/100
16 reviews

"Delicious food."

Service

70/100
13 reviews

"Fantastic service."

Amenities

69/100
11 reviews

"Nice buildings, and decent amenities."

Room

60/100
21 reviews

"Great beds in okay rooms."

Comfort

52/100
12 reviews

"Comfortable enough, with reasonable noise levels and superb beds."

Value

49/100
6 reviews

"Value for money could be better."

Cleanliness

31/100
8 reviews

"Could use a good cleaning."

Rated 90/100 based on reviews from couples.

"Awesome terrace. Great reception."

Vibe

85/100
7 reviews

"Awesome vibe."

Pool

80/100
10 reviews

"Great pool."

Service

77/100
12 reviews

"Friendly service."

Amenities

76/100
12 reviews

"Nice building."

Room

67/100
20 reviews

"Room is all right."

Rated 87/100 based on reviews from solo travelers.

"Good restaurant service. Friendly atmosphere."

Vibe

85/100
5 reviews

"Awesome vibe."

Service

72/100
5 reviews

"Fantastic service."

Room

62/100
8 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

A stay at Ace Hotel and Swim Club places you in the heart of Palm Springs, within a 10-minute walk of Moorten Botanical Garden and Cactarium and San Jacinto Mountains. This 4-star hotel is 1.2 mi (1.9 km) from Tahquitz Canyon and 1.8 mi (2.8 km) from Agua Caliente Cultural Museum.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Kings Highway, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.

Make yourself at home in one of the 176 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Moorten Botanical Garden and Cactarium - 0.6 km / 0.4 mi
San Jacinto Mountains - 0.7 km / 0.4 mi
Ruddy's General Store Museum - 2.9 km / 1.8 mi
Agua Caliente Cultural Museum - 2.9 km / 1.8 mi
Heusso Gallery - 3 km / 1.9 mi
Palm Springs Convention Center - 3.1 km / 1.9 mi
Plaza Theatre - 3.1 km / 1.9 mi
O'Donnell Golf Club - 3.5 km / 2.2 mi
Tahquitz Canyon - 3.5 km / 2.2 mi
Palm Springs Art Museum - 3.6 km / 2.2 mi
Ruth Hardy Park - 4.2 km / 2.6 mi
Desert Regional Medical Center - ER Ambulance Bay - 5 km / 3.1 mi
Rimrock Shopping Center - 4.6 km / 2.8 mi
Elvis Honeymoon Hideaway - 5.9 km / 3.7 mi
Indian Canyon - 7 km / 4.3 mi

The nearest airports are:
Palm Springs Intl. Airport (PSP) - 5.6 km / 3.5 mi
Bermuda Dunes, CA (UDD) - 31.5 km / 19.6 mi
Thermal, CA (TRM-Jacqueline Cochran Regional) - 50.6 km / 31.5 mi

The preferred airport for Ace Hotel and Swim Club is Palm Springs Intl. Airport (PSP).

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Gift shops or newsstand
  • Shopping on site
  • Free wired Internet
  • Limo or Town Car service available
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Number of outdoor pools - 2
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • One meeting room
  • Rooftop terrace
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Handrails in stairways
  • Electric car charging station
  • Wheelchair-accessible meeting spaces/business center
  • Poolside bar
  • Laundry facilities
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible spa
  • Number of buildings/towers - 5
  • Year Built - 1965
  • Total number of rooms - 176
  • No elevators
  • Pool access ramp on site
  • Spa tub
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Wedding services
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Sauna
  • Steam room
  • Free self parking
  • Hair salon
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

The Palm Springs International Airport is a 10 minute drive away. We do offer shuttle service upon request. A taxi will cost you about $15.00 one way.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Serving fresh food for hot days — think of it as good old diner foodie. We use the best ingredients from the area, including local, organic and artisanal products — staying seasonal so that flavors are at their peak and produce doesn't have to travel far. Not included in the room rate - cost varies from $7 to $15

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 per night for the first pet, $10.00 for each additional pet each night

Internet / WiFI

Included in resort fee.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 29.13 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.60 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Health club access
  • Fitness/yoga classes
  • Phone calls
  • In-room safe
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Guest accommodation is sealed after cleaning

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property confirms they are implementing enhanced cleaning measures

Hotel Rate Trends at Ace Hotel and Swim Club

Rate fluctuations of Ace Hotel and Swim Club

The chart above shows averages of prices for both group quotes and the best individual traveler rates our rate checker could find at the time the group offer was entered. The lowest group deal shown is 10.4% in November 2019 and the highest average individual rate is $409 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Ace Hotel and Swim Club in a month when rates are lower.

Similar hotels close by

See More
Image of Ingleside Inn
Ingleside Inn ~1.09 Miles away