Ace Hotel & Swim Club

701 E Palm Canyon Dr, Palm Springs, CA 92264 US near Exit 126 on I-10 (~5.7mi)
4.0 Star Property Near Moorten Botanical Garden and Cactarium
Select My Room
Very Good
4.0/5

Based on 906 guest reviews

Show Guest Reviews
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Pool access ramp on site
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free bicycles on site
  • Free self parking
Select Your Room:
10/07/2022 - 10/08/2022
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Ace Hotel & Swim Club

Below are the verified reviews from guests that we have booked recently:
"No hot water but great vibe and quirky."
Overall Score4.0/ 5
Great hotel, cool little bar and restaurant, fun poolside vibe on weekends. Staff friendly rooms quirky but comfortable.
(Individual traveler, booked 1 room), from AU flag
21-Jan-2019 Verified Review, stayed from Thu Jan 17 to Sat Jan 19 2019 at a $215.20 average nightly rate.
"Extremely Disappointing Stay Roaches, bad food, terrible service!"
Overall Score1.0/ 5
What a terrible experience, right from the beginning! We checked in and were given the wrong keys I went back and had them reprogrammed only to find out we were given the WRONG room (with only one bed when we paid for two) we discovered this AFTER hauling all of our luggage up to the second floor (no elevators here). We had to go back to the desk again and then back to the car and move to the other side of the hotel to the second floor again. They were not apologetic about this, nor did they offer to help with all of our bags after the trouble. Upon checking in, the room was humid and musty. We soon learned that WiFi “doesn’t work very well in our building” (the “100” rooms) and by “very well”, they meant NOT AT ALL. If you have any work to do online, or come from another country and need to be online to avoid data charges, this is clearly terrible. Now one of the worst parts THE FOOD. It was DISGUSTING. Terrible. We tried dinner twice and everything we tried was revolting. I’m not that picky, but this over priced swill was on a quality level somewhere below Burger King. It took forever and I can’t even believe there are any good reviews of this place. Those people must have been extremely intoxicated when they ate. I 100% believe that. No one cleaned our rooms throughout our three night stay. One cleaner showed up at 7:30am on the third day and we told her we were getting ready for the day and to please come back later we were gone all day and when we came back at 5, the room wasn’t clean. We called the front desk and one of the cocky, disinterested hipsters literally told us, “This is the desert you have to ask if you want your room cleaned” what does that even mean? I could understand not replacing towels unless requested to preserve water, but do they not make BEDS or empty GARBAGE in the desert? We then asked for some towels (with a few tiny towels and three people, we needed new ones) and they FORGOT. No apologies for forgetting when we called back after a few hours. After going to the grocery store across the street to get breakfast foods and snacks because the hotel food was so awful, we had garbage that needed to be emptied I have included photos of the pile that was not removed. I paid a fortune to stay in this dump and ended up making our beds myself! Here are the final two horrors my young daughter and I woke up to a ROACH crawling on us at 6:30am (photo included)! I called the front desk immediately and they didn’t care they said they’d let housekeeping know and that was that. After finding roaches and not having WiFi for 3.5 days, I demanded they remove the ridiculous “resort fee” from our bill. As we were packing up our stuff to get out of that mess as fast as possible, a cleaner showed up at our door at 7:15am! Was she there to check about the roaches? To apologize for our experience? NO. She opened the door herself and walked right in, to TAKE THE HAIR DRIER OUT OF OUR WASHROOM for another guest. This was a terrible experience that ruined the Palm Springs leg of our vacation. We spent one night at the Saguaro Hotel down the street and even that place was 1,000,000 times better. Do yourself a favour and don’t listen to the reviews they’re probably fake or made by friends of the owners or staff I travel several times a year and this is the worst experience I’ve had with a hotel in years.
(Individual traveler, booked 1 room), from US flag
07-Jan-2019 Verified Review, stayed from Tue Jan 01 to Fri Jan 04 2019 at a $147.46 average nightly rate.

Summary of Verified Reviews

Rated 83/100 based on reviews from all travelers.

Very good family hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Location

87/100
68 reviews

Well-located, although unfortunately the parking isn't easy.

Vibe

86/100
134 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Awesome for families. Good for traveling with friends. Great for a wellness holiday.

Wellness Area

86/100
21 reviews

Great wellness & sports facilities.

Bar

73/100
35 reviews

Nice bar with tasty alcoholic drinks. Good bar service.

Food

73/100
116 reviews

Good food but an uninteresting menu and overall poor experience.

Pool

69/100
133 reviews

Acceptable pools with some cleanliness complaints.

Service

67/100
191 reviews

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Great service at restaurant and pool, and excellent bar tenders. Room service could have been improved.

Breakfast

64/100
13 reviews

Breakfast is average.

Room

55/100
220 reviews

Average rooms with standard beds. Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking. Impressive views, but rooms seem aged, small, and unmaintained. Shower can be a problem. Acceptable minibar.

Comfort

40/100
90 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Value

33/100
59 reviews

Value for money could be better.

WiFi

22/100
6 reviews

Complaints about WiFi.

Cleanliness

20/100
75 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 79/100 based on reviews from families.

Great wellness & sports facilities. Great location.

Location

88/100
14 reviews

Great location.

Wellness Area

86/100
5 reviews

Great wellness & sports facilities.

Vibe

84/100
19 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Food

73/100
23 reviews

Uninspiring menu, but good food nonetheless.

Service

70/100
24 reviews

Service is average, but very friendly.

Pool

68/100
32 reviews

Acceptable pools with some cleanliness complaints.

Room

47/100
38 reviews

Rooms have problems with size, cleanliness, and maintenance. Comfortable beds.

Comfort

38/100
21 reviews

Beds are good but rooms are small, noisy, with complaints about comfort.

Value

31/100
10 reviews

Value for money could be better.

Cleanliness

16/100
13 reviews

Unclean rooms and pool area.

Rated 78/100 based on reviews from couples.

Bar is awesome. Friendly service.

Location

87/100
8 reviews

Great location.

Vibe

85/100
13 reviews

Awesome vibe. Friendly atmosphere.

Food

72/100
16 reviews

Food is good, but menu is lacking to some.

Service

72/100
28 reviews

Friendly service.

Pool

68/100
15 reviews

Ordinary pool.

Room

52/100
33 reviews

Room is all right. Small, poorly cleaned rooms and subpar bathrooms. Shower can be a problem.

Comfort

37/100
11 reviews

Small and uncomfortable rooms.

Value

34/100
7 reviews

Value for money could be better.

Cleanliness

21/100
9 reviews

Rooms could be cleaner.

Rated 88/100 based on reviews from solo travelers.

Room

54/100
7 reviews

Room is all right.

Rated 75/100 based on reviews from all travelers.

Very good family hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Location

89/100
5 reviews

Great location.

Vibe

83/100
6 reviews

Awesome vibe.

Food

74/100
6 reviews

Delicious food.

Pool

71/100
5 reviews

Great pool.

Service

68/100
5 reviews

Service is adequate.

Room

41/100
9 reviews

Room needs to be improved.

Rated 80/100 based on reviews from families.

Great pool. Delicious food.

Food

74/100
5 reviews

Delicious food.

Room

41/100
5 reviews

Room needs to be improved.

Rated 77/100 based on reviews from all travelers.

Very good family hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Vibe

88/100
125 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

Wellness Area

86/100
21 reviews

Great wellness & sports facilities.

Location

86/100
61 reviews

Well-located, although unfortunately the parking isn't easy.

Food

71/100
108 reviews

Good food, especially desserts and fruits. Bad overall dining experience with a bad menu.

Pool

69/100
126 reviews

Acceptable pools with some cleanliness complaints.

Bar

69/100
33 reviews

Bar is alright with good drinks. Good bar service.

Breakfast

67/100
11 reviews

Breakfast is average.

Service

67/100
182 reviews

Adequately professional and very friendly service with good reception. Great service at restaurant and pool, and excellent bar tenders. Housekeeping and management are lacking. Room service could have been improved.

Room

58/100
206 reviews

Average rooms with standard beds. Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking. Impressive views, but rooms seem aged, small, and unmaintained. Shower can be a problem. Acceptable minibar.

Comfort

44/100
84 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Value

36/100
57 reviews

Value for money could be better.

WiFi

22/100
6 reviews

Complaints about WiFi.

Cleanliness

20/100
74 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 77/100 based on reviews from families.

Great wellness & sports facilities.

Wellness Area

86/100
5 reviews

Great wellness & sports facilities.

Location

86/100
9 reviews

Great location.

Vibe

85/100
14 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel.

Food

71/100
17 reviews

Delicious food.

Service

69/100
21 reviews

Service is average, but very friendly.

Pool

68/100
26 reviews

Acceptable pools with some cleanliness complaints.

Room

52/100
30 reviews

Great beds in okay rooms. Poorly maintained and cleaned rooms.

Comfort

44/100
17 reviews

Good beds, but noisy and not very comfortable rooms.

Value

33/100
8 reviews

Value for money could be better.

Cleanliness

17/100
12 reviews

Unclean rooms and pool area.

Rated 77/100 based on reviews from couples.

Great reception.

Location

87/100
8 reviews

Great location.

Vibe

86/100
12 reviews

Awesome vibe. Friendly atmosphere.

Food

72/100
16 reviews

Food is good, but menu is lacking to some.

Service

71/100
25 reviews

Friendly service.

Pool

67/100
14 reviews

Ordinary pool.

Room

53/100
31 reviews

Room is all right. Small, poorly cleaned rooms and subpar bathrooms. Shower can be a problem.

Comfort

37/100
11 reviews

Small and uncomfortable rooms.

Value

34/100
7 reviews

Value for money could be better.

Cleanliness

21/100
9 reviews

Rooms could be cleaner.

Rated 87/100 based on reviews from solo travelers.

Room

54/100
7 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

Ace Hotel Palm Springs reinvents and updates the idea of the resort property, broadening the boundaries of the desert oasis. People come here to escape the city and recharge in the tranquility of the desert landscape.


The Ace sensibility appeals to people into imaginative amenities and an authentic cultural context. We have offbeat details like tamale carts and a sno-cone bar, while the property embraces its serene setting via outdoor massages and native plants. Ace is the low card: simple rooms with all the basics. Ace is the high card: large suites with vintage living room furniture and outdoor hearths. King’s Highway and the Amigo Room bar serve American peasant food. The Spa offers treatments based on fresh ingredients. Ace Palm Springs is the perfect complement to its urban counterparts in Portland, Seattle, and New York; its laid-back atmosphere embraces a natural and organic design.


DESIGN

Built on the foundation of a 1965 Westward Ho Hotel, Ace Palm Springs maintains functionality and simplicity without sacrificing the renowned Ace aesthetic. Much of the property is an outgrowth of the original five-building structure, from the unearthed terrazzo floors in the restaurant to the rare deep swimming pool from years ago. Just south of downtown, the location allows easy access to everything.


Interiors, a collaboration between Ace and the L.A.-based visual design team Commune, build on the Ace penchant for pure design and honest materials. Commune’s collaboration with Atelier Ace transports the guest to an indulgent camping experience. An eclectic assortment of local artists and designers also contributed their talents to create a space with many voices. The grounds expand on this idea of community, with shared outdoor areas like communal fireplaces and patios that invite guests to come together.


PLANTS

Ace embraces the character of the desert and its sensual tranquility. We let the California landscape guide the design, from the native vegetation to the dramatic mountain views. The Ace team enlisted prominent landscape consultant William Kopelk to cultivate this wide expanse of native desert vegetation into an inviting oasis
.

SHELTER

The rooms are designed to embrace indoor-outdoor living with cloaked, tent-like walls. Many open onto patios with outdoor fireplaces. The color palette for the rooms is soothing and natural. The furniture is vintage, giving a handcrafted feel and making each room unique. Although the room provides an atmosphere of escape, it is highly civilized. Each one of the 180 rooms will have everything you need.


SPA

You can recline and absorb the lulling aromas of rosemary and thyme with a poolside massage, or choose from an assortment of face and body treatments. The spa also includes a sauna, steam room, and gym.


POOLS

There are two: the first, a rarity because of its depth, is connected to a shallower wading pool by an underwater walkway. Pillows and hammocks dot the area for guests looking to lounge. A caravan bar will serve alcoholic sno-cones poolside.


FOOD AND DRINKS

In what was once an old Denny’s, King’s Highway redefines roadside diner fare as part of an American peasant food tradition—rustic, direct, resourceful, sensuous, and social. The focus will be on fresh, organic, and local ingredients that expand the stereotypical view of Palm Springs to create a regional cuisine grounded in a sense of place. We are committed to nurturing artisanal and independent producers as much as we can. There is an old ranch-hand bar, the Amigo Room, plus the caravan bar for drinking by the pool. We emphasize quality micro-distilleries and fresh mixing ingredients like real, squeezed juices, infusions, and homemade syrups.


PARTIES AND MEETINGS

We feature a modern 3,000 square foot building, the Commune, that opens onto a small outdoor amphitheater and pool. It’s perfect for weddings, meetings, and the occasional family supper.

Amenities / Features


  • Check In: 3:00 pm - 12:00 am
  • Check Out: 12:00 pm
  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Central location
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

The Palm Springs International Airport is a 10 minute drive away. We do offer shuttle service upon request. A taxi will cost you about $15.00 one way.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Serving fresh food for hot days — think of it as good old diner foodie. We use the best ingredients from the area, including local, organic and artisanal products — staying seasonal so that flavors are at their peak and produce doesn't have to travel far. Not included in the room rate - cost varies from $7 to $15

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$25.00 per night for the first pet, $10.00 for each additional pet each night

Internet / WiFI

Included in resort fee.

People also viewed these hotels